News & Stories

Our Response to COVID-19

Community Roots has made some temporary updates to on-site procedures

Following the guidance and recommendations of public health officials in response to the coronavirus, we are taking proactive steps to limit interactions.

2021 note: for the latest status on how to reach us for office hours, please see the Contact page.

These steps include:

  • Walk-in office hours at the Community Roots Housing main office in the 12th Ave Arts building will be closed to the public until further notice. The main office will still be receiving rent checks, packages, and correspondence, as well as answering voicemails and phones.
    Open office and walk-in hours for all site staff at Community Roots Housing buildings have been postponed until further notice.
  • All site staff (site managers, maintenance, Resident Services) can still be reached by phone, email, or by appointment only.
  • Only emergency repair work will continue to be performed by maintenance. All other non-emergency repair work will be suspended until further notice.
  • 11/16/20 update: to limit interactions as COVID-19 rates rise, we will unfortunately stop making non-emergency repairs until further notice. See the Current Residents Hub for any recent letters to residents and online resident feedback options.
  • All community events and resident gatherings have been postponed until further notice. Resident Services staff will be available by appointment, email, or phone only.
  • Resident Services staff are still available by phone, email, and by appointment for resources and referrals. If you do not know the contact information for your Resident Services Coordinator, you can contact or call (206) 556-3335.

For resident resources regarding the coronavirus, click here

The health and safety of the community is our priority. Coronavirus is a developing situation, and we continue to follow the guidance of local public health officials in determining how we respond.

We will plan accordingly and provide updates as the situation develops.

Thank you for your patience and consideration.

COVID 19 Resilience Fund

Community Roots Housing has launched a COVID-19 Resilience Fund to help residents and small businesses impacted by the pandemic. Learn more about it and read the press release.

COVID-19 Resilience Fund

Direct your donation specifically to support Community Roots Housing’s response to help our residents, small businesses, and our organization stay resilient in the face of the COVID-19 pandemic.

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Donation Total: $50.00 One Time

Support for small businesses during COVID-19 (5/5/21 Update)

Help sustain businesses impacted by the coronavirus. Check out this list of businesses in Community Roots Housing buildings across Seattle.

More information on COVID-19

For public health resources, visit the sites below:
King County Public Health – General public health recommendations
King County Public Health – General updates
King County Public Health – FAQ’s
King County – What to do if you are potentially exposed to coronavirus
Anti-Stigma and coronavirus



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