News & Stories

COVID-19 Resources for Residents

COVID-19 Rental Assistance 
  • Having trouble paying rent? Community Roots Housing has rental assistance available for you! We are committed to supporting residents during this difficult time. Thanks to the COVID-19 Resilience Fund, we have money available to pay a portion of your rent.
    Simply fill out this application, attach your loss of employment verification, and submit it back to us through one of the following ways:

  • Questions? Call 206-556-3335 or email

Resources & Information for Residents

  • Offices are closed to walk-ins until further notice. The 12th Avenue Arts building is open during the weekdays from 8 a.m. to 7 p.m. and is closed on the weekends.
  • See our July update letter to residents regarding property operations for Phase 2 re-opening. 
  • See a flyer from early November with Mental Health Resources.
  • Residents are welcome to continue to drop off rent checks at our main office at 12th Avenue Arts. There is a rent drop box next to Suite 205. Please make sure to write your building name and unit number on your rent checks.
  • Isolation and Quarantine Center: This center is available for anyone who can’t safely self-quarantine or isolate in their own home or do not have a home. The Isolation and Quarantine Center offers shelter and other services to guests to provide basic needs. Check out the King County Cultivating Connections blog post to learn more. 
For New Resources in Real Time
This list above is not an extensive list of all resources available to the public. Follow these accounts/websites for real-time updates in resources and news:
Unemployment Resources
  • If you have lost your job due to COVID-19, you may be eligible for unemployment benefits. Please visit the WA Employment Security Dept. website or call their claims center (800-318-6022) to see if you are eligible.
  • In the midst of COVID-19, there are many jobs that are in critical need of workers. WorkSource has compiled a list of job openings that have an urgent need to be filled for grocery stores, cleaning companies, health care, government services, and others.
  • If you applied for unemployment benefits and you were denied, you can contact the Unemployment Law Project to get free advice or free/low-cost legal representation. 
Food Resources
  • United Way of King County, Food Lifeline, City of Seattle, and Metro Access are offering free home delivery of emergency food boxes across Seattle, North King County, and East King County during the COVID-19 pandemic.To request a food box, fill out this online form, or call toll-free at (833) 540-0800, Mondays to Fridays from 11 AM – 4 PM. 
  • Seattle Public Schools began using school buses to deliver food to families. Visit the Seattle Public School District website to find your nearest bus stop and delivery schedule. 
  • Some schools will be feeding all Seattle Public Schools students Monday through Friday from 11 a.m. to 1 p.m. for the duration of the school closure. For more information, visit Seattle Public Schools’ website
  • A number of South Seattle restaurants are offering free food delivery and pick up for community members. Beacon Hill restaurant Musang posts the community kitchen schedule at the beginning of each week. Please visit their Facebook page for details.
  • Spice Waala is offering free meals up every Monday and Tuesday. Check out Spice Waala’s flier for more information.
  • Feed the People offers free meals to those in need. Must call ahead of time for pick up and delivery is only for seniors. Call 206-605-0159, pick up times are Monday through Friday 10 AM-6 PM. For senior delivery, hours are Monday through Friday 2 PM-4 PM. 
  • Emergency Feeding Program provides pre-packaged food for people experiencing food insecurities such as bread, fresh produce, pasta, dairy, and meat. Drive-through only. Link to online form here.
  • Seattle Human Services Department’s Aging and Disability Services division funds year-round meals at senior centers and other venues that have been suspended due to COVID-19.  Home-delivered meals (e.g., Meals on Wheels) are an option for individuals age 60+ who are unable to leave their homes. Contact Community Living Connections at 1-844-348-5464 (toll-free) to get connected to services in Seattle and King County.
Health Care Resources
  • NAMI (National Alliance on Mental Illness) Seattle operates a mental health referral and information helpline (call 206-783-9264 or text 206-207-7765) to connect callers to the support and resources that they need. NOTE: This helpline is not a crisis line, as they are not equipped to assist you with crisis intervention.
  • Seattle Musicians Access to Sustainable Healthcare (SMASH) will now offer access to free and low-cost mental health and substance use disorder therapy online, telehealth appointments for common health concerns and COVID-19 screening, and dental emergency services.
  • In response to the potential growth of COVID-19 cases, the Washington Health Benefit Exchange today announced a limited-time special enrollment period for qualified individuals who are currently without insurance. 
  • The Washington Healthcare Access Alliance has created a list of free clinics in WA state organized by county. Please visit their Free and Charitable Clinics webpage.
  • Run by the organization Crisis Connection, the WA Warm Line is a confidential peer support line for those experiencing anxiety, loneliness, etc.
Utility Resources
  • The Utility Discount Program (UDP) lowers Seattle City Light bills by 60% and Seattle Public Utility bills by 50%. Income-eligible residential customers can self-certify to join UDP and access heavily discounted utilities by simply signing a short form that attests to their household income, rather than having to provide income documentation. To learn more about enrollment in UDP, call (206) 684-0268 or email or visit the Utility Discount Program page
  • The Washington State Department of Commerce is providing up to $1,000 in rental assistance and up to $500 in energy assistance for households that qualify for the federal Low-Income Home Energy Assistance Program (LIHEAP). You can find the nearest agency accepting applications here.
  • All SPU and SCL customers can set up deferred payment plans if their financial stability has been jeopardized by COVID-19. Utility service will stay on as their deferred payment plans are developed and implemented. Visit the City of Seattle website for more information. 
  • Comcast Internet Essentials Program is offering two free months of internet as a response to COVID-19 till end of 2020. Residents can sign up for the program on the Comcast Internet Essentials Website
Relief Funds
  • The Seattle COVID-19 Disaster releif Fund for Immigrants provides direct cash assistance to vulnerable low-income immigrant residents who live in, work in, or attend school in Seattle. This program prioritizes applicants who were ineligable for Federal CARES Act Economic Impact Payments and state unemployment insurance based on their immigration status. The deadline to apply is November 5th at 11:59 PM.
  • Northwest Access Fund is offering Resilience Loans to help people be able to afford essential needs during COVID-19. They are offering loans up to $3,000 with 0% APR and can defer payments for the first three months. 
  • Rent Relief Fund, launched by Esusu Rent, designed to help renters adversely impacted by COVID-19. Tenants can apply here with the referral code HPN20 to be considered for an interest-free loan. You can find more details on the opportunity in Esusu’s FAQs here or feel free to reach out to Esusu Rent at
  • The federal government has waived two months of payments and interest for many student loan borrowers. You must contact your loan servicer to request a waiver and to make sure that your loan is eligible. For more information, please visit the Department of Education release here.
  • The Plate Fund is offering $500 in assistance to restaurant workers in King County. Visit the Plate Fund website to learn more and apply.
    • Update: As of April 26, all relief assistance is available exclusively through our community partners or using codes that applicants receive from their employers or former employers.

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