Repair Request

Tenants should still submit all repair requests. Requests will be evaluated and addressed as needed, with emergency, health and safety, and repairs required by law as the top priorities, all while following COVID health guidelines.

For maintenance emergencies, please call the Emergency Maintenance Line at 206-204-8777. If you have a safety or security concern, please call the Seattle Police Department at 911.

According to Landlord Tenant Law, the following are the required response times to
maintenance issues:

  1. Loss of heat, hot/cold water, electricity or is hazardous — 24 hours to respond
  2. Loss of use of refrigerator, oven, dishwasher, or other fixture provided by landlord — 72 hours to respond
  3. All other maintenance items — within 10 days

Federal fair housing laws prohibit us from discussing resident issues with anyone other than the lease signer(s).

See the resident’s guide to after hours emergencies here.

Paper copies of this repair request form are available at every building. You can download and print this paper copy form (link coming soon) and submit it to your site manager.

*To attach photos to your request, please paste the link to any shared photos in the description above (e.g. upload photos to the hosting provider of your choice, such as Google Drive, then select ‘share’ and paste the associated URL).

Community Roots Housing welcomes qualified residents without regard to race, color, religion, creed, ancestry, political ideology, sex, marital status, age parental status, national origin, sexual orientation, gender identity, disability, Section 8 housing subsidy, or use of a service animal. Community Roots Housing provides reasonable accommodations to persons with disabilities. If you need this document in an alternate format, please speak with a Community Roots Housing staff person.

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