Repair Request

To submit a new ticket or access previously submitted tickets, please visit the link below.

Submit a request

Paper copies of this repair request form are available at every building. We recommend submitting a ticket even if you have already discussed a maintenance request with your site manager.

For maintenance emergencies, please call the Emergency Maintenance Line at 206-204-8777. If you have a safety or security concern, please call the Seattle Police Department at 911.

According to Landlord Tenant Law, the following are the required response times to
maintenance issues:

1. Loss of heat, hot/cold water, electricity or is hazardous — 24 hours to respond
2. Loss of use of refrigerator, oven, dishwasher, or other fixture provided by landlord — 72 hours to respond
3. All other maintenance items — within 10 days

Federal fair housing laws prohibit us from discussing resident issues with anyone other than the lease signer(s).

See the resident’s guide to after hours emergencies here.

Community Roots Housing welcomes qualified residents without regard to race, color, religion, creed, ancestry, political ideology, sex, marital status, age parental status, national origin, sexual orientation, gender identity, disability, Section 8 housing subsidy, or use of a service animal. Community Roots Housing provides reasonable accommodations to persons with disabilities. If you need this document in an alternate format, please speak with a Community Roots Housing staff person.