Pay Rent or Request Repairs
Rent is due the first of each month. Community Roots Housing offers tenants the option to pay their rent online.
Select your building to pay rent online or request a repair:
Please click the link below to navigate to the Active Building portal for your building.
If you are unable to pay rent online, you can pay one of the following ways:
- Bring payment to our main office on the second floor of the 12th Avenue Arts building in Capitol Hill (1620 12th Avenue).
- Mail payment to Community Roots Housing, 1620 12th Avenue, Suite 205, Seattle, WA 98122.
Community Roots Housing does not accept payment at any other locations or buildings.
Emergency maintenance requests
Please call your property directly to review your options (see building phone directory). If you have a safety or security concern, please call the Seattle Police Department at 911. See the resident’s guide to after hours emergencies here.
Paper copies of this repair request form are available at every building. We recommend submitting a ticket even if you have already discussed a maintenance request with your site manager.
According to Landlord Tenant Law, the following are the required response times to maintenance issues:
- 24 hours to respond: Loss of heat, hot/cold water, electricity, or is hazardous
- 72 hours to respond: Loss of use of refrigerator, oven, dishwasher, or other fixture provided by landlord
- 10 days to respond: All other maintenance items
Federal fair housing laws prohibit us from discussing resident issues with anyone other than the lease signer(s).
